Patrick Emerson takes note of an email from the amazing Portland pub and beer shop Belmont Station:
A FULL 16 ounce PINT EVERY TIME. You asked for it, we’re delivering. We are now using oversize glasses with a 16 ounce line. Be patient. Let it settle a moment. If it’s not 16 ounces we’ll top it up. More beer for you. Less waste!
Meanwhile, in my previous home of Arlington, VA, local music hotspot Iota has implemented a new house policy:
IOTA Club & Café celebrated two milestones in March, with the Arlington venue marking its 15th year in business and also delivering the news that it would be going smoke free. […] The club went non-smoking on March 15th (its actual anniversary) getting a head start on Virginia’s smoking ban, which doesn’t take effect until December 1st. Co-owner Jane Negrey Inge said the idea had been in the works for a while and the anniversary seemed like a natural time to do it. She added that smokers are still welcomed on the club’s back patio.
Both businesses made the changes to keep their customers happy, no coercion required. Imagine that!
[Thanks to Dan for the Iota tip!]